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About Singapore Post

Singapore Post (SingPost) is a leading postal and eCommerce logistics provider in Asia Pacific. The portfolio of businesses spans from national and international postal services to warehousing and fulfilment, international freight forwarding and last mile delivery, serving customers in more than 220 global destinations. Headquartered in Singapore, SingPost has over 4,900 employees, with offices in 14 markets worldwide. Since its inception in 1858, the Group has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet.

Our Purpose

Making Every Delivery Count for People and Planet

Our Vision

Connecting People, Communities and Commerce

Our Mission

To Deliver Trusted Postal, Logistics and Digital Services through Integrated Physical and Technology Platforms

Our Values

  • Safety : We care for our people, communities and environment
  • Trust : We deliver on our promise
  • Total Customer : We put our customer at the heart of what we do
  • One Team : We make it happen together
  • Top Execution : We strive relentlessly to deliver the best outcome
  • Transformation : We constantly reimagine and reinvent to stay ahead

Our History & Milestones

1800s
 
 
1850s
 
 
 
1900s
 
 
 
 
1950s
 
1960s
 
1970s
 
 
 
 
 
1980s
 
1990s
 
 
 
 
 
2000s
 
 
 
 
2010s
 
 
 
 
 
 
 
 

1819

Postal services in Singapore started to take shape, administered initially by the military authorities

1845

Singapore welcomed the first mail steamer dispatched to the Far East, the Lady Mary Wood

1858

Milestone Year: The Post Office became an independent department from the British Marine Office, financed by postal revenue, as mail volume increased. William Cuppage was appointed postmaster.

1873

The first General Post Office (GPO) was built at the former Fort Fullerton

1897

The first sub-post offices were opened at Tanglin, Kandang Kerbau and Tanjong Pagar

1916

Stamp booklets were made available for sale at the GPO

1928

The GPO moved into the new Fullerton Building, officially opened by Sir Hugh Clifford, then Governor of Singapore, and named after Sir Robert Fullerton, the first Governor of the Straits Settlements

1928

A Soaring Start: 5 October marked the day that the first airmail was dispatched from Singapore - to Marseille by sea and then to London by air

1937

International calls between London and Singapore were introduced at the post office, costing $51 for a three-minute call

1950

Singapore’s first postal codes: A two-digit system was introduced, dividing the island into 28 postal districts

1966

A special series of stamps was issued on 9 August 1966 to commemorate Singapore's first anniversary as an independent nation

1971

New rectangular mailboxes were located islandwide with dual slots: ‘Singapore’ and ‘Other Countries’

1973

Vending machines selling stamp booklets were installed to improve sales efficiency

1974

The first postwomen were hired, a significant move towards a more inclusive workforce for the postal service sector

1978

Speedpost service was launched to provide a fast and reliable way to send documents domestically and internationally

1979

A four-digit postal code system was introduced, with Singapore now divided into 81 sectors

1982

Better Together: The early 80s marked the merger between the Postal Services Department and Telecommunication Authority of Singapore (TAS)

1992

Singapore Post Private Limited was incorporated as an entity of TAS

1995

Postal codes were upgraded to a six-digit system that provided a unique code for each delivery point and enabled significantly greater automation of mail sorting

1996

The Neighbourhood Postman Scheme was introduced

1997

A next-generation Self-service Automated Machine (SAM) was introduced to automatically weigh postal items, dispense postage labels and accept bill payments

1998

SingPost moved its sorting operations to a new facility at Paya Lebar, which automates the sorting of mail and parcels based on postal codes

2000

SingPost Centre was officially opened

2003

SingPost made its debut on the Singapore Exchange (SGX)

2005-2008

Philatelic Firsts: MyStamp, the world’s first stamp personalisation service was launched. On 8 Apr 2008, SingPost introduced the world’s first beaded stamps. Shaped like a handbag and intricately crafted with ‘caviar beads’, this collectable series fittingly celebrated the opening of the Peranakan Museum.

2008

An innovative electronic lock system was added to improve security

2011

A fleet of 50 three-wheel delivery scooters was rolled out, with a carrying capacity that was 40% greater than that of traditional two-wheelers

2013

POPStation (Pick Own Parcel Station) was launched, providing eCommerce customers with the convenience of collecting parcels 24/7 from an automated kiosk

2014

Next-generation post offices featuring self-help lobbies were rolled out to provide 24/7 access to postal and other essential services

2015

SingPost achieved high-flying success, pioneering a trial parcel delivery that was piloted by an unmanned aerial vehicle.

2016

SingPost’s Regional eCommerce Logistics Hub was officially opened

2017

SmartPost was initiated to digitise key postal processes such as collection, sorting and delivery

2017

SingPost celebrated the launch of the new GPO @ SingPost Centre

2018

Our strength in ever-growing numbers:

57  post offices

300  SAM kiosks

743  street posting boxes

11050  POPStation lockers

3 Million  mail items a day