Speedpost Singapore Product Updates
For Retail Customers
To streamline our processes and offerings, the following products and services will NO longer be available to retail customers:
- Product Ceasation - Speedpost Express (Retail) with effect from 6 January 2025
- Service Ceasation - Assisted Phone Booking with effect from 6 January 2025
- Service Changes - Doorstep pick up option for Speedpost Standard Singapore (Retail Registered) disabled with effect from 1 April 2025
a) Product available is Speedpost Standard Singapore (Retail Registered) on ezy2ship or over counter at post office
- $6.20 with GST (Within 60cm x 40cm x 30cm)
- $12.30 with GST (Larger than 60cm x 40cm x 30cm and within 3m) and maximum dimension capped at (Max length 1.5m; L + 2W + 2H must not exceed 3m)
b) With effect from 1 April 2025, Speedpost Standard Singapore (Retail Registered) on ezy2ship sending options for "Courier pick up at my doorstep" will be switched over to "Drop off at POPStation, POPStop and POPDrop".
Refer to the table below for Drop Off information:
| Maximum Dimension | POPDrop | 32.4 (w) x 22.9 (h) x 6.5(d) cm | |||
| POPStation | Large - 42 (w) x 37 (h) x 61 (d) cm | ||||
| POPStop | Max length 150cm, (L + 2W + 2H) must not exceed 300cm | ||||
| Drop Off Cut Off Time* | Monday to Friday, 4.30pm | Saturday, 11am | ||||
| Locations and Operating Hours* | https://www.singpost.com/locate-us | ||||
*Not applicable on Public Holidays
No, phone assisted booking will cease. All booking are to be made via ezy2ship (https://www.ezy2ship.net/)
For Corporate Customers
To simplify and enhance our offerings, the following services will no longer be available to new corporate customers from 6 January 2025:
- Speedpost Express
- Speedpost N-Saver
- Speedpost E-Saver
If you have an active contract for any of the affected services, you will not be impacted. You can continue to use the services until the contract end date.
We are launching two new services on 6 January 2025 to meet your business needs:
- Speedpost Economy: A cost-effective delivery solution for everyday shipments
- Speedpost Prime: A premium next-day delivery option for urgent and high-value shipments.
Additionally, Speedpost Standard, Speedpost Priority and Speedpost ezyReturn service will remain available for seamless forward delivery and returns management.
Yes. Before 1 April 2025, all the new services are only available for contract customers. Please contact your dedicated Account Manager or email to g-telesales@singpost.com for further assistance.
The following services will be available under the new corporate published rates effective 1 April 2025:
| Service Name | Current (before 1 April 2025) | Price (before GST) | Assignment of shipment (ezy2ship) | After (1 April 2025) | Price (before GST) | Assignment of shipment (ezy2ship) |
|---|---|---|---|---|---|---|
| Speedpost Economy* | Not Applicable | Available | From $3.50 (up to 5kg) | Drop off at
| ||
| Speedpost Standard* | Available | From $5.60 within 60x40x30cm | Courier pick up at my doorstep | Available | From $5.00 (up to 5kg) | Drop off at
|
| Speedpost Prime | Not Applicable | Available | From $9.50 (up to 5kg) | Courier pick up at my doorstep | ||
| Speedpost Priority | Available | From $14 (up to 2kg) | Courier pick up at my doorstep | Available | From $14.50 (up to 5kg) | Courier pick up at my doorstep |
| Speedpost ezyReturn | Not Applicable. Only available for contract customer | Not Applicable | Drop off POPStation only | Available | From $5.00 (up to 5kg) | Drop off at
|
* Doorstep pickup option is only available for contract customers. If you require doorstep pickup for your parcels, please contact your Account Manager or email to g-telesales@singpost.com for further assistance.
For updated drop off locations and operating hours, please visit https://www.singpost.com/locate-us.
For more full information, please visit https://www.speedpost.com.sg/what-we-offer/local-delivery.html.
This update is part of SingPost’s commitment to streamlining our service offerings to reduce complexity and provide better value to our customers. The new services are designed to align with evolving market practices and business requirements.
Yes, the new services will come with updated rate structures and monthly volume tier discounts. These changes reflect market trends and provide better cost-efficiency for high-volume customers. Please contact your Account Manager for more details.
No, new applications or renewals for the Speedpost Express, N-Saver, or E-Saver services will not be accepted from 6 January 2025 onwards.
Please approach your Account Manager to guide you through the transition process, ensuring minimal disruption to your operations. They will also provide a detailed overview of the new services and how they can address your business needs.
Once your contract expires, you will have the option to switch to the new Speedpost services to continue meeting your delivery needs.
For more information, please contact your dedicated Account Manager or email to g-telesales@singpost.com.
