Enhanced Liability

• Any loss of profits, business or anticipated savings, or any indirect or consequential loss or damage, or any loss or damage caused by delays;
• Any loss or damage arising from or in connection with:
  • SingPost’s failure to perform any of its obligations hereunder if such failure is the result of circumstances outside its control including but not limited to the outbreak of war, any governmental act, explosion, accident, civil commotion, riot, industrial dispute, strike, lockout, stoppages or restraint of labour from whatever cause whether partial or general, weather conditions, traffic congestion, mechanical breakdown, obstruction of any public or private road or highway or any other force majeure, fire, floor or any other act of God;
  • Any defect (including latent or inherent defects) in respect of the shipment, even if known to SingPost when SingPost accepted it;
  • The shipper’s acts or omissions, including but not limited to defective, insufficient or improper packing, security or addressing;
  • Any action or omission by anyone other than SingPost including but not limited to:
    • You, as the sender of the shipment;
    • The addressee;
    • An interested third party;
    • Customs or other government officials; and
    • The carrier or other third party contracted by SingPost to serve locations that SingPost does not serve directly.
  • Electrical or magnetic damage to, or erasure of electronic or photographic images or recordings;
  • Any loss of secrecy in communication arising from the use of the Speedpost services;
  • The hazardous, fragile or brittle nature of the mechanical derangement of the items shipped;
  • Any consequences of delay or confiscation by any competent authority as a result of the discovery of prohibited contents;
• Any loss or damage, delay or non-delivery of the article arising from the detention of the shipment by the customs or any government authority of the destination country.
• Please note that SingPost shall not, in the provision of Speedpost Enhanced Liability Coverage, be liable for the following key exclusions
  • Moths, mould, mildew, insects, vermin & inherent vice of the Goods
  • Insolvency or financial default of the owners, managers, charterers or operators of the vessel transporting it
  • Rusting, oxidation, discolouration and corrosion of the article
  • Scratching, denting, bending and chipping of the article unless caused by fire, explosion, overturning and collision of the conveyance
  • Loss, damage or expense attributable to wilful misconduct of the Covered Customer
  • Ordinary leakage, ordinary loss in weight or volume, or ordinary wear and tear of the article covered by Speedpost Enhanced Liability Coverage
  • Loss, damage or expenses caused by insufficiency or unsuitability of packing or preparation of the article covered by Speedpost Enhanced Liability Coverage (for the purpose of this Clause (v) “packing” shall be deemed to include stowage in a container or liftvan but only when such stowage is carried out prior to the Speedpost Enhanced Liability Coverage coming into effect or by the Covered Customer or their servants)
  • Loss, damage or expense caused by inherent vice or nature of the article covered by Speedpost Enhanced Liability Coverage
  • Loss, damage or expense proximately caused by delay
  • Loss, damage or expenses to the article arising from insolvency or financial default of the owners, managers, charterers or operators of the vessel transporting it
  • Deliberate damage to or deliberate destruction of the article covered by Speedpost Enhanced Liability Coverage or any part thereof by the wrongful act or any person or persons
  • Loss, damage or expenses arising from the use of any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter
  • Loss, damage or expenses arising from unseaworthiness of vessel or craft
  • Loss, damage or expenses arising from unfitness of vessel craft conveyance container or liftvan for the safe carriage of the article covered by Speedpost Enhanced Liability Coverage where the Covered Customer or their servants are privy to such unseaworthiness or unfitness, at the time the article covered by Speedpost Enhanced Liability Coverage is loaded therein
  • Loss, damage or expenses caused by war, civil war, revolution, rebellion, insurrection, or civil strife arising therefrom, or any hostile act by or against a belligerent power
  • Loss, damage or expenses caused by capture seizure arrest restraint or detainment (Piracy excepted), and the consequences thereof or any attempt thereat
  • Loss, damage or expenses caused by derelict mines, torpedoes, bombs or other derelict weapons of war
  • Loss, damage or expenses caused by strikers, locked-out workmen, or persons taking part in labour disturbances, riots or civil commotions
  • Loss, damage or expenses caused resulting from strikes, lock-outs, labour disturbances, riots or civil commotions
  • Loss, damage or expenses caused by terrorist or any person acting from a political motive
  • Loss, damage or expenses due to radioactive Contamination, Chemical, Biological, Bio-chemical and Electromagnetic Weapons
  • Loss, damage or expenses due to cyber Attack
• For the purpose of this Clause D, the term “Covered Customer” shall mean the SingPost customer who has purchased the additional Speedpost Enhanced Liability Coverage when purchasing the Speedpost services.

Time Limits for Claims

All claims must be submitted in writing to SingPost within thirty (30) days from the date that SingPost accepted the shipment, failing which SingPost shall have no liability whatsoever.