FAQs
Participating locations
- Punggol post office (80 Punggol Field, #B1-01, 21 Community Club, Singapore 828815)
- Raffles Place post office (Ocean Financial Centre, #B1-11, 10 Collyer Quay, Singapore 049315)
- Tampines post office (5 Tampines Central 6, #01-24/25, Telepark, Singapore 529482)
- Woodlands Central post office (900 S Woodlands Dr, #03-05/06 Civic Centre, Singapore 730900)
- Jurong West post office (492 Jurong West Street 41, #01-42, Singapore 640492)
- Marine Parade post office (80 Marine Parade Rd, B1-83A, Singapore 449269)
To ensure eligibility for next day delivery, items must be submitted or lodged by 4:30 PM on the preceding day.
POPStations provide lockers for parcel collection, return or posting, while POPStop is a dedicated counter at post offices for shipping and returns of trackable eCommerce items.
Yes, we have a maximum weight and length restriction of 30kg and 1.5m respectively. Individual service restrictions also apply, such as letterbox-sized restrictions for Tracked Letterbox items.
SingPost offers a range of mailing services to suit your needs, including our smartpac and Tracked Letterbox Prepaid Label for local delivery, Speedpost Items for urgent and time-sensitive shipments, and ezyReturn for hassle-free returns.
Delivers to all area across Singapore except the following restricted areas:
- Airline Road
- Airport Cargo Road
- Alps Avenue
- Brani Terminal Avenue
- Jurong Island
- Khusu Island
- Pulau Busing
- Pulau Damar Laut
- Pulau Sebarok
- Pulau Sakeng
- Pulau Tekong
- Pulau Ubin
- Rifle Range (Firing Compound)
- Seletar Aerospace
- St John's Island
- Turf Club Avenue
- West Camp Road
- Unprotected glass items. Each glass item should be wrapped in bubble wrap and packed in a protective hard box.
- Poisonous or toxic substances
- Firearms or swords
- Religious artifacts
- Living plants
- Living things
- Human or animal remains
- Cash, cheques, bills, stocks and other marketable securities
- Credit cards or atm cards - Perishables such as vegetables, fruits, etc
- Written drafts, original films, tapes and film material which cannot be reproduced
- Examination certificates, passports and insurance documents which cannot be reproduced
- Flammable, ignitable or volatile items such as fireworks, kerosene, gas canisters or paint thinner
Please refer to the full list of prohibited items here:
