Singapore Post Annual Report 2023/2024

Reset

for Growth

Annual Report | 2023-24

01
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Our

Purpose

Making Every Delivery Count for People and Planet

02
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Delivery

Mastery

Lead, Build and Co-create as an International Logistics Enterprise

We are at the heart of connecting people and businesses, providing reliable, seamless delivery across vast distances and timeframes. Building upon our foundation of unwavering dedication to making every delivery count, we are ready to journey on as a pure-play international logistics enterprise. Amidst the eCommerce surge, we have evolved over the recent years, enhancing our capabilities, expanding our vast global network and fostering strategic partnerships, to better serve the diverse needs of our customers worldwide.
03
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Unlocking

Value

A Strategic Reset for Long-term Growth

Throughout our transformation journey over the recent years, we have orchestrated disciplined and systematic acquisitions, each harmonising to advance SingPost. Our strategic review acts as a guiding light, illuminating pathways for long-term growth as an international logistics powerhouse, unlocking the Group’s intrinsic value.
04
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Accelerating

Digitalisation

Ignite an Innovative Mindset For Singpost And Across Our Ecosystem

We embrace and accelerate digitalisation, igniting collaboration and innovation at speed and scale. By harnessing the power of a digital workspace, and leveraging cloud and generative Artificial Intelligence (AI), we enable operational efficiency and empower informed decision-making. Our innovative fourth-party logistics (4PL) platform, ARRIV, offers opportunities to deliver compelling value propositions, including exceptional customer experiences, operational efficiencies and best-in-class supply chain solutions.
05
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Nurturing

Well-being

Be Stewards of Our People and Planet

We are committed to prioritising the well-being of our people and planet. We invest in developing our employees through upskilling initiatives, and fostering an agile digital-first mindset for growth. In pursuit of operating sustainably, we proactively incorporate strategies and practices that benefit the planet. By taking climate actions, establishing collaborative partnerships and fostering a culture of trust with our stakeholders, we are making strides in cultivating a great place to work, and creating a positive impact on both our people and the environment.
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ABOUT SINGAPORE POST

With a rich heritage of 165 years, we have transformed from Singapore's postal service provider to a eCommerce logistics leader in Asia Pacific, operating in 14 markets worldwide. Our portfolio of businesses spans from national and international postal services, warehousing and fulfilment, last mile delivery to international freight forwarding, serving individuals and businesses worldwide. With our commitment to excellence and sustainability, we constantly innovate to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet.

Board

Statement

"The Group achieved a net profit of S$81.5 million for the full year, an increase from S$38.8 million last year. Operating fundamentals of core businesses have improved, offset by the decline in operating profit from Famous Holdings. ”
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DEAR SHAREHOLDERS,

Despite the challenges of geopolitical uncertainty, supply chain disruptions and currency fluctuations, SingPost remained focused on the execution of the strategy and this is reflected in our improved results. The Group achieved a net profit of S$81.5 million for the full year, an increase from S$38.8 million last year. Operating fundamentals of core businesses have improved, offset by the decline in operating profit from Famous Holdings.

Notably, our investments in Australia have been a major contributor to these results. During the year, we moved to 100% ownership of Freight Management Holdings and completed the acquisition of Border Express, the benefits of which will flow through into the next financial year.

Progress has been made in addressing the structural decline in domestic mail. An uplift of postal rates and growth in eCommerce deliveries has seen the domestic postal business return to a profit in the second half of the year. We are working with the Government towards a sustainable commercial model to meet our return criteria and expect to begin implementing this in stages in the coming year.

For the first half of FY2023/24, we declared an interim dividend of 0.18 cents per share. For the final dividend, the Board is recommending a final exempt (one-tier) dividend of 0.56 cents per ordinary share for your approval at the Annual General Meeting (AGM). This would bring the annual dividend for FY2023/24 to 0.74 cents per share.
SIMON ISRAEL
Chairman

At a Glance

as at 31 March 2024
Revenue of
S$
1.69
billion
S$
81.5
million
net profit
110.2
%
year-on-year
increase in net profit
Strategic Review:
5
approved thrust for
3
years ahead
Adoption of
AI
and launched ARRIV, a 4PL platform, to address the needs of shippers and merchants
Among
Top
5
logistics provider in Australia by revenue
26
%
reduction of total Scope 1 and 2 emissions in Singapore from FY2018/19 baseline level1
0
work-related fatalities
Achieved
Cyber Trust Mark Certification
awarded by the Cyber Security Agency of Singapore highlighting good cybersecurity practices
Honoured to receive
Great Place to Work® CertificationTM
in the markets of Australia, China, Singapore and Taiwan

Group Financials

INCOME STATEMENTS
Revenue ($M)(1)
S$1,686.7m
FY2023/24
1,686.7
FY2023/23
1,872.3
FY2023/22
1,665.6
FY2023/21
1,404.7
FY2023/20
1,313.8
Operating Profit ($M)(1)
S$84.9m
FY2023/24
84.9
FY2023/23
93.2
FY2023/22
112.1
FY2023/21
79.3
FY2023/20
143.6
Net Profit ($M)(3)
S$78.3m
FY2023/24
78.3
FY2023/23
24.7
FY2023/22
83.1
FY2023/21
47.6
FY2023/20
91.1
Underlying Net Profit ($M)(4)
S$41.5m
FY2023/24
41.5
FY2023/23
32.4
FY2023/22
81.3
FY2023/21
60.1
FY2023/20
100.2
Operating Cash Flow ($M)
S$93.4m
FY2023/24
93.4
FY2023/23
115.7
FY2023/22
89.5
FY2023/21
215.4
FY2023/20
183.2
Return on Average Invested Capital (%)
S$3.7%
FY2023/24
3.7
FY2023/23
1.3
FY2023/22
4.6
FY2023/21
2.4
FY2023/20
4.6
Divident Per Share (cents)
0.74 cents
FY2023/24
0.74
FY2023/23
0.58
FY2023/22
1.80
FY2023/21
1.10
FY2023/20
2.70
Revenue ($M)(1)
S$1,686.7m
FY2023/24
1,686.7
FY2023/23
1,872.3
FY2023/22
1,665.6
FY2023/21
1,404.7
FY2023/20
1,313.8
Operating Profit ($M)(1)
S$84.9m
FY2023/24
84.9
FY2023/23
93.2
FY2023/22
112.1
FY2023/21
79.3
FY2023/20
143.6
Net Profit ($M)(3)
S$78.3m
FY2023/24
78.3
FY2023/23
24.7
FY2023/22
83.1
FY2023/21
47.6
FY2023/20
91.1
Underlying Net Profit ($M)(4)
S$41.5m
FY2023/24
41.5
FY2023/23
32.4
FY2023/22
81.3
FY2023/21
60.1
FY2023/20
100.2
Operating Cash Flow ($M)
S$93.4m
FY2023/24
93.4
FY2023/23
115.7
FY2023/22
89.5
FY2023/21
215.4
FY2023/20
183.2
Return on Average Invested Capital (%)
S$3.7%
FY2023/24
3.7
FY2023/23
1.3
FY2023/22
4.6
FY2023/21
2.4
FY2023/20
4.6
Divident Per Share (cents)
0.74 cents
FY2023/24
0.74
FY2023/23
0.58
FY2023/22
1.80
FY2023/21
1.10
FY2023/20
2.70
Revenue ($M)(1)
S$1,686.7m
FY2023/24
1,686.7
FY2023/23
1,872.3
FY2023/22
1,665.6
FY2023/21
1,404.7
FY2023/20
1,313.8
Operating Profit ($M)(1)
S$84.9m
FY2023/24
84.9
FY2023/23
93.2
FY2023/22
112.1
FY2023/21
79.3
FY2023/20
143.6
Net Profit ($M)(3)
S$78.3m
FY2023/24
78.3
FY2023/23
24.7
FY2023/22
83.1
FY2023/21
47.6
FY2023/20
91.1
Underlying Net Profit ($M)(4)
S$41.5m
FY2023/24
41.5
FY2023/23
32.4
FY2023/22
81.3
FY2023/21
60.1
FY2023/20
100.2
Operating Cash Flow ($M)
S$93.4m
FY2023/24
93.4
FY2023/23
115.7
FY2023/22
89.5
FY2023/21
215.4
FY2023/20
183.2
Return on Average Invested Capital (%)
S$3.7%
FY2023/24
3.7
FY2023/23
1.3
FY2023/22
4.6
FY2023/21
2.4
FY2023/20
4.6
Divident Per Share (cents)
0.74 cents
FY2023/24
0.74
FY2023/23
0.58
FY2023/22
1.80
FY2023/21
1.10
FY2023/20
2.70

Sustainability

Overview

Embracing the three pillars—Cherishing Our Planet, Collaborative Partnerships, and Culture of Trust—our sustainability framework is designed to systematically address material ESG matters and operationalise our sustainability strategy across the business. Each pillar and its associated material matters are mapped to the United Nations Sustainable Development Goals (UN SDGs).At SingPost, we believe that everyone has a role in promoting global sustainable development, and contributing in the best way possible.

Singapore Post Limited
Annual Report
2023/24

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